We are committed to offering high quality customer service in all aspects of our operations. We want our customers to be satisfied with our products, and to feel that we listen to comments and feedback.
Our support objectives:
We believe in direct personal support to end-users of our products. We communicate with end-users by email, phone or internet, and we rarely have to send an engineer to solve a problem.
After-sales support is very important to end-users, who need to be able to ask questions and resolve issues quickly and efficiently.
It is equally important to the purchasing company that no un-budgetted expense is incurred after the main purchase, because of support issues.