I like the simplicity of Navmaster ECDIS and we are having good support from PC Maritime.
All the officers have completed the CBT course for the Navmaster ECDIS. It's a very comprehensive and good tool to have onboard. It covers all the topics from operation, installation, upgrading etc. Certainly it will help to enhance training for the equipment.
Thankyou for your patience & invaluable assistance for remote troubleshooting. This was not an easy task and lots of effort had to be put in by you (& captain of course) which are highly appreciated. We will approach Owners for the ongoing support program.
Just a quick line to say how grateful we are for all your advice. The Planning Station is now working! The problem was indeed down to the Icon properties having been changed.
Thank you for your prompt reply, I am extremely sorry to disturb you over the weekend. I am really grateful to you for the advice, the problem was sorted out the same day I received your email by reloading the chart database, the license is still valid and will work till end November.
Thanks to all at PC Maritime for their support over the last few months to get the system commissioned. The operations team onboard the ship are quite certain that we made the right decision in continuing with Navmaster to meet our electronic charting requirements.
I have found PC Maritime ECDIS easy to install and use. I have also found your customer service technical staff competent and helpful.
Most of our course delegates have already used an ECDIS and it takes them a little while to re-align this with the way Navmaster works. But Navmaster is designed to the standard Windows user interface and its buttons and icons have meaning. The delegates use their PC experience and soon find Navmaster to be very straightforward. The flexibility it offers me as an instructor is very good and I can interface with other ship simulators to give a real-life simulation of a navigational watch.
“We have been delivering both Generic and Type Specific courses on Navmaster ECDIS since 2008. Navmaster is a good product written by navigators for navigators, and it is a pleasure to teach on. It has some very advanced functions that are well suited for a vessel looking to use an ECDIS berth to berth. It is based on the standard windows system and we have found that the hundreds of mariners who pass through our ECDIS training centre have had no problem in navigating through its intuitive menu structure. We are pleased to host the latest version of Navmaster in our walk in e-navigation centre in Hampshire.”
We have had your Navmaster Office package for some time now and are still more than happy with your product which we use on a daily basis."
We are in the process of changing every machine in Shell to Vista and the Navmaster Office is hosted on a Windows 98 server so the decision was taken not to script it for the new operating system and to scrap, rather than replace, the server. On that basis, I regret that we will not renew the contract for Navmaster Office. Having said that, we've enjoyed an excellent level of service from you over the past years and I just wanted to say a heartfelt thankyou for all your help.
Success. Many thanks, especially given your Bank Holiday. Excellent support.
After having noticed that we are also getting GPS position alarms in both our radars, I concluded that there may indeed be some interruption of data flow between the GPS and ECDIS. We found a disconnected wire inside the Data Switch Box. Thank you so much for your kind assistance on this matter.
"Our Navmaster ECDIS training system allows us to take classes of 24 students at once, making the teaching process far less time-consuming."
I am writing to confirm our request for ECDIS equipment training for the Whitonia crews. We would like the same format as previously provided as it was very practical and was also very well received by our customers.
Finally - success at high noon! Managed to get back the features on ECDIS screen. I suspect virus in the system (we have an abundance of it onboard) which would have transferred by use of USB during file transfer. Many thanks for your feedback and assistance over past days and apologies for the troubles caused.
We did find the Navmaster training very helpful indeed, it took me a while to grasp it fully and still do not profess to have a 100% knowledge but I am getting there! Mike delivered a very concise and seamanlike lecture, covered the points we raised and answered all our questions, so a good job done.
Pls be informed that we successfully downloaded the voyage charts permit. Thanks a lot for the assistance.